Türk Prysmian Kablo has launched its new web site
Leading the sector with its digitalization efforts, Türk Prysmian Kablo has redesigned its corporate website www.prysmiangroup.com.tr. Updates have been made to the website's products, solution center, new search system, and information center tabs to make them more user-friendly. Moreover, a special customer complaints module has been added. This module will allow Türk Prysmian customers to share their complaints and notifications on the website and provide ratings.
Türk Prysmian Kablo, the Turkish operation of Turkish Prysmian Group, the world leader in the energy and telecom cables industry, has updated its corporate website www.prysmiangroup.com.tr/en Guided by the mission “Linking Turkey to Sustainable Future”, Prysmian Group Türkiye launched its updated website on November 7, 2022, featuring the latest web technologies, enriched content, and a user-friendly design. Several sections of the site, such as the products, solution center, new search system, and info center, have been renovated to improve user experience.
User-friendly for digital experiences
With the use of the latest technology, the website has been designed according to the current trends in digital user experience. Integrated with an SEO-optimized (SEO) code structure and content, the new website is supported by a comprehensive collection of images, texts, videos, and technical documentation.
New sections make access easier
The “Markets” section has been added to the website with tabs for Utilities and Power Grids, Telecoms, Trade & Installers, Transportation & Mobility, Industries, Asset Monitoring Systems & Electronics.
Also, a new module dedicated to customer complaints is included in the new design of the site. By focusing on customer satisfaction, the company continuously improves its quality of service and implements this module to quickly respond to all kinds of feedback from customers efficiently. On the page, there is also a customer satisfaction survey that allows continuous monitoring of customer satisfaction.
In this way, Türk Prysmian customers can now share their complaints and notifications online and provide ratings.
“We will continue to invest in digitalization”
Intending to facilitate user access to rich content, we use compatible design technology on our website ensuring a seamless users experience across different devices such as mobile phones and tablets with different screen resolutions, without compromising the user experience. Türk Prysmian Kablo CEO Ülkü Özcan had made the following comments about the new website: “Our top priority is reaching our customers and stakeholders as quickly and as efficiently as possible using modern technology". Through the user-friendly design of our website featuring a more practical and intuitive interface, we have enriched the content to quickly respond to users' needs and offer solutions in the shortest time possible. Our goal was to convey Türk Prysmian Kablo’s innovative, dynamic and technological perspective in every field, and make the visitors' experience more enjoyable. Being the cable industry's leading player, we will continue to enhance our services by investing in digitalization and embracing new technologies.’’